LS Connect(hereinafter referred to as the “Platform”, “Website”, “App”, or “LS Connect”) is a website and mobile-based client communication and WhatsApp business messaging platform managed and operated by 3R Creative (F.Z.E) (hereinafter referred to as “LS Connect”, “we”, “us”, or “our”).
This Privacy Policy helps you understand the type of information collected, the purpose for which it is collected, how it is used, and how it is protected. We take the protection of your information seriously and are committed to protecting the information in our possession.
This Policy is published in accordance with applicable data protection and privacy laws, including the laws of the United Arab Emirates and other applicable international regulations such as GDPR.
Definitions
- Service
- The LS Connect website and mobile application operated by 3R Creative (F.Z.E).
- Personal Data
- Data about a living individual who can be identified from that data.
- Usage Data
- Data collected automatically, generated by the use of the Service (e.g., duration of page visit).
- Data Controller
- The natural or legal person who determines the purposes and manner of processing. For this Policy, we are the Data Controller.
- Data Processor
- Any person who processes data on behalf of the Data Controller.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
2.1 Personal Data
While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:
- Email address
- First name and last name
- Phone number associated with WhatsApp
- Address, State, Province, ZIP/Postal code, City
- Social media login credentials (if connected)
- Cookies and Usage Data
2.2 Usage Data
We may collect information that your browser sends whenever you visit our Service, such as your IP address, browser type, pages visited, time spent, and unique device identifiers.
2.3 Behavioral and Location Data
We collect information related to your activity on the Platform (feature use, template management, etc.) and general location information derived from your IP address for security and analytics purposes.
2.4 Contact List & Files
We allow you to upload or import your existing contact list and files (images, audio, video, documents) in connection with messaging and customer support features.
Use of Data
3R Creative (F.Z.E) uses the collected data for the following purposes:
- To provide and maintain the Service
- To connect WhatsApp Business Accounts through Meta’s embedded signup flow
- To manage inbox, messaging, template, and analytics features
- To provide customer support and monitor usage
- To detect, prevent, and address technical issues or fraud
Legal Basis for Processing
We process your Personal Data because:
- You have given us consent
- We need to perform a contract with you
- The processing is in our legitimate interests
- To comply with legal obligations
Retention and Transfer of Data
We will retain your Personal Data only for as long as necessary for the purposes set out in this Policy. Your information may be transferred to and processed in countries outside your country of residence where data protection laws may differ.
Disclosure of Data
We may disclose your data in good faith to comply with legal obligations, protect the rights or property of 3R Creative (F.Z.E), prevent wrongdoing, or protect the personal safety of users.
Your Data Protection Rights
Depending on your location, you may have the following rights:
- The right to access, update, or delete the information we hold about you
- The right to rectification and to object to processing
- The right to data portability and to withdraw consent
To exercise these rights, please contact us at info@creative3r.com. You may also submit a data deletion request.
Security of Data
While we strive to use commercially reasonable means to protect your Personal Data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect information from anyone under 18.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Company
3R Creative (F.Z.E.)
Address
C1 Building, 1-F, Ajman Free Zone, Ajman, UAE
LS Connect
© 2026 3R Creative (F.Z.E.). All rights reserved.
C1 Building, 1-F, Ajman Free Zone, Ajman, UAE.